Why are my Bites individually packaged now?Updated 15 hours ago

We heard your feedback. Sending GEM previously resulted in clumping, melting, and drying out quicker. By individually wrapping our Bites we're able to deliver a mess-free, travel-ready experience that keeps every Bite fresher, better preserved, and easier to enjoy.

Sustainability is at the core of what we do and we're aware this can cause more waste. The good news: by consolidating from four exterior packs to just one in the monthly subscription, we’ve been able to significantly reduce materials used overall. We’re also prioritizing investments in recyclable packaging to ensure future packs are as environmentally friendly as they can be while delivering a best-in-class customer experience.

As a small business, we’re doing our best to balance product quality, environmental impact, and customer satisfaction. If you would prefer to continue subscribing without individually wrapped Bites we'd be happy to flag your subscription and transition you back! Currently we have Lemon Raspberry and Cacao (the Daily Bite) in their original 7-Bite unwrapped Bites with more to follow quickly.